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Root Cause Analysis and Tools

Course Description:

Effective problem-solving is the key to improving performance in any organization. This course will provide you with an overview of Root Cause Analysis, a valuable tool for identifying and understanding underlying issues that can cause serious damage if left unchecked. You'll also gain insight into 5 Whys analysis, Cause and Effect diagrams, as well as Casual Factor Charting which are all techniques essential to Goods Manufacturing Practice (GMP). 

The Five Whys and Causal Factor Charting are powerful problem-solving tools that allow users to identify the root causes behind an issue. The former involves asking "why" five times, while the latter entails mapping out factors which contribute to a problem. In addition, Cause and Effect Analysis enables identifying possible causes of difficulty by testing each one individually in order to find its origin reliably.

With this knowledge at hand, your organisation could soon benefit from increased efficiency due to improved problem resolution!


Learning Outcome:

  • Understand what Root Cause Analysis is
  • Describe when to use Root Cause Analysis and its importance
  • Know the process of performing Root Cause Analysis
  • Understand what the 5 Whys technique is
  • Understand the benefits of using this technique
  • Describe the process of using the 5 Why's technique
  • Understand what Causal Factor Charting is
  • Explain how and when to use it
  • Understand what Cause and Effect Analysis is
  • Describe the process on how to use it

Course Features

Modules : 4
Duration : 2 Hour(s)
Language : English
Assessment : Self
Skill Level : Entry

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Course Content(s)


Root Cause Analysis (TBRC0104)

Root Cause Analysis (RCA) is a powerful tool for uncovering and fixing problems in Good Manufacturing Practice environments. This module provides an overview of the technique, outlining when to use it and walking through each step involved. Utilizing this systematic process can help you identify root causes of issues quickly so that corrective action may be taken efficiently.

The 5 WHYs technique (TB5W0104)

This module offers an in-depth look into the 5 Whys technique and its application as a problem-solving tool in GMP. By asking five pointed questions, this method enables us to trace deeper roots of any issue – unlocking quick resolution while saving time! The power behind it is immense; harnessing it will enable businesses to ensure problems are effectively navigated - no matter their complexity or magnitude.

Cause and Effect Analysis (TBCE0103)

Cause-and-Effect Analysis is a tool that assists in discovering all related factors within an issue. Using this technique helps uncover the root causes of any problem at hand and allows for better investigation of each component. This module is designed to help you get acquainted with utilizing such analysis; understanding when it should be used and how will lead to more productive resolutions.

Causal Factor Charting (TBCF0103)

With Causal factor charting, you can get to the root of any problem and prevent it from happening again. This module will help identify underlying issues at work quickly and efficiently, allowing your team to avoid future trouble spots while honing in on long-term solutions.

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