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Non-conformance Management - Complete

Course Description:

Unlock Expertise in Pharmaceutical Non-Conformance Management

Are you looking to deepen your understanding of quality assurance in the pharmaceutical sector? Do you want to confidently navigate the non-conformance lifecycle and contribute to a robust quality management system? This engaging and insightful course is designed for individuals to gain a thorough understanding of non-conformances and their critical role in maintaining product quality and regulatory compliance.

Why Choose This Course?

  • Expertly Crafted Content: Learn from industry professionals with extensive experience in pharmaceutical quality assurance.
  • Engaging and Interactive Learning: Benefit from clear explanations, real-world examples, and interactive elements to enhance your understanding.
  • Flexible and Convenient: Access the course materials anytime, anywhere, and learn at your own pace.
  • Boost Your Career Prospects: Enhance your skills and knowledge in a critical area of the pharmaceutical industry, making you a more valuable asset to your organization.

Who Should Enrol for this course?

This course is ideal for:

  • Quality Assurance Professionals
  • Manufacturing Personnel
  • Quality Laboratory Personnel
  • Regulatory Affairs Specialists
  • Anyone working in the pharmaceutical industry who wants to understand and contribute to effective non-conformance management.


Learning Outcome:

  • Demystify Non-Conformances: Gain a clear understanding of what a non-conformance is within the pharmaceutical context, including different types and their potential impact.
  • Master the Non-Conformance Process: Walk through a step-by-step explanation of the non-conformance process, from identification and documentation to investigation and closure.
  • Harness the Power of Root Cause Analysis: Learn why root cause analysis is crucial for effectively managing non-conformances and implementing preventative actions.
  • Understand Non-Conformance recording Systems: Discover what a non-conformance recording system is and why it is a fundamental requirement for regulatory compliance and operational excellence.
  • Clarify Roles and Responsibilities: Clearly define the responsibilities of personnel at all levels within a non-conformance management system.
  • Enhance Communication Strategies: Understand the importance of clear and effective communication throughout the non-conformance management process.
  • Leverage Trending for Continuous Improvement: Explore the significance of trending non-conformance data and the crucial management responsibilities in driving continuous improvement.

Course Features

Modules : 8
Duration : 6.00 Hour(s)
Assessment : Self
Skill Level : Entry

*Try for Free: Enrol to start your 7-day full access free trial.

Course Content(s)


Introduction to Non-conformance - Aware (PHNC0102)

In this module, you will learn the importance of raising and managing Non-conformances. By the end of the training, you will understand what non-conformances are, why they are raised and monitored and how they are managed in a pharmaceutical GMP environment. You will also understand why it is important to have a systematic process of dealing with them.

Introduction to Non-conformance Process - Aware (PHNC0401)

In this module, you will gain the basic understanding of process followed to manage non-conformances in a pharmaceutical manufacturing. It gives details on how and when to record, investigate and close out non-conformances. It also gives information on roles and responsibilities of the different stages of the process and the importance of following strict timelines when managing non-conformances.

Introduction to Non-conformance Recording System - Aware (PHNC0501)

In this module, you will learn the basics on how to record and track non-conformances in a systematic manner in a GMP environment. It gives details on how to record, review and close out non-conformances and the importance of using a recording and tracking system.

Non-conformance Process - Practitioner (PHNC0202)

In this module you will gain a detailed understanding of the process to follow when managing non-conformances. You will learn, when and how to document non-conformances, the critical timelines to adhere to, and the roles and responsibilities involved. Additionally, you will learn the essential steps for conducting thorough investigation to find the root cause.

Raising Non-conformances (PHNC0601)

In this module you will learn the process to be followed when a non-conformance occurs and the importance of raising it on time. It also covers the importance of documentation and what should be recorded. Once a record has been created, learn how to evaluate the issue that has occurred.

Investigating Non-conformances (PHNC0701)

This module focuses on investigating non-conformances and the criteria required to initiate an investigation. You’ll learn how to determine the scope of the investigation, and how to use different approaches to conduct a successful investigation. This module also provides insight into implementing corrective and preventive actions (CAPAs) to resolve the issue and prevent its recurrence.

Closing Non-conformances (PHNC0801)

This module focuses on the importance of using a a step-by-step process to close non-conformances. It covers why it is important to close non-conformances and explains when and how to initiate the closing process. You will also learn the importance of periodic review of the non-conformance system, how to do a detailed review and understand who is in the process.

Non-conformance Recording System - Practitioner (PHNC0302)

In this module you will gain a detailed understanding of the process to follow when recording & tracking non-conformances. You will understand why you need an effective non-conformance recording system. Additionally, you will learn the key information that should be recorded, who is responsible for what in managing the recording system and the importance of clear communication.

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