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Introduction to Non-conformance - Aware

Course Description:

Build Your Understanding of Pharmaceutical Non-Conformance Fundamentals

Are you new to the pharmaceutical manufacturing environment and need to grasp the basics of non-conformance management? Do you want to understand why non-conformances are important and the fundamental processes involved in addressing them? This course offers a clear and concise introduction to the world of pharmaceutical non-conformances, setting you up for success in your role.

Why Choose This Course?

  • This course is specifically designed for individuals new to the pharmaceutical manufacturing sector and non-conformance management.
  • Complex concepts are explained in an easy-to-understand manner.
  • Build a solid understanding of the core principles of non-conformance management.
  • Gain the basic knowledge needed to confidently navigate discussions and procedures related to non-conformances.

Who Should Enrol?

This introductory course is ideal for:

  • New employees in pharmaceutical manufacturing
  • Operators and technicians
  • Support staff involved in production areas
  • Anyone who needs a basic understanding of pharmaceutical non-conformances.


Learning Outcome:

  • Understand clearly what a  non-conformance is within the context of pharmaceutical manufacturing.
  • Learn why it is important to manage non-conformances in the pharmaceutical industry, focusing on quality, safety, and regulatory compliance.
  • Understand what happens once a non-conformance is raised, outlining the initial actions and documentation required.
  • Identify who is involved in managing the non-conformance, clarifying roles and responsibilities within the process.
  • Gain an overview of how non-conformances are managed, introducing the basic principles and steps involved in their resolution.

Course Features

Modules : 3
Duration : 3.00 Hour(s)
Assessment : Self
Skill Level : Entry

*Try for Free: Enrol to start your 7-day full access free trial.

Course Content(s)


Introduction to Non-conformance - Aware (PHNC0102)

In this module, you will learn the importance of raising and managing Non-conformances. By the end of the training, you will understand what non-conformances are, why they are raised and monitored and how they are managed in a pharmaceutical GMP environment. You will also understand why it is important to have a systematic process of dealing with them.

Introduction to Non-conformance Process - Aware (PHNC0401)

In this module, you will gain the basic understanding of process followed to manage non-conformances in a pharmaceutical manufacturing. It gives details on how and when to record, investigate and close out non-conformances. It also gives information on roles and responsibilities of the different stages of the process and the importance of following strict timelines when managing non-conformances.

Introduction to Non-conformance Recording System - Aware (PHNC0501)

In this module, you will learn the basics on how to record and track non-conformances in a systematic manner in a GMP environment. It gives details on how to record, review and close out non-conformances and the importance of using a recording and tracking system.

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